Problem: CalWORKs and other public assistance recipients paid $19.4 million in ATM fees in 2012 in order to access their benefits. About half of all Electronic Benefit Transfer (EBT) users pay a fee when they use their EBT card to withdraw their benefits.
Solution: This website is part of a broad campaign to reduce the amount of ATM fees charged to CalWORKs and other public assistance recipients because benefits should go to families, not bank fees. In addition to increased awareness of options like direct deposit, we’re also advocating that the state of California improve its EBT contract to incentivize the next EBT vendor to reduce ATM fees paid by recipients.
This is an important matter that highlights how governmental lethargy and/or incompetence in carrying out their duties. It also point to potential for conspiring with business interests in return for favors, kickbacks or other illegal and/or unethical deal making.
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