Electronic Benefit Transfer (EBT) cards look like debit cards. A person uses their EBT card to redeem their CalWORKs, SNAP, Paid Family Leave, and other benefits. However, obtaining those benefits isn’t always free
Using an ATM to withdraw cash: Using the “right” ATM will cost you $0.85 for each withdrawal if you withdraw cash more than four times in a month.
Question: How can I find the “right” ATMs to use my EBT card?
Question: Why does it cost that much?
Answer: The contract that the state of California has with Xerox to provide EBT services allows Xerox to charge $0.85 for cash withdrawals at any ATM but requires that the charge be waived for the first four cash withdrawals. The MoneyPass network has the contract to provide EBT cash withdrawals with no additional fee. Some banks and credit unions voluntarily waive additional fees.
Many ATMs will charge anywhere from $0.75 to $4.00 per cash withdrawal. If you have already made four withdrawals that month, you will also be charged $0.85.
Question: Which ATMs will charge me?
Answer: Bank of America, Chase Bank, Wells Fargo, Union Bank, Golden 1 Credit Union and many other banks and credit unions charge EBT users to withdraw cash. You can find a list of the banks and credit unions that charge as well as the ones that don’t at http://www.ebtproject.ca.gov/Library/Cash_Access.pdf.
Using ATMs to check your balance
Checking your balance at an ATM will cost $0.25 each time. Check you balance for free by calling 1-877-328-9677 or checking online using the EBT Client Website: https://www.ebt.ca.gov/caebtclient/reciplogin_client.jsp.